Shipping policy
Shipping Policy
At Rockin The Merch, we deliver every order with care, precision, and reliability.
Processing Time
All orders are processed within 2–5 business days.
Custom or limited items may require up to 7–10 business days to ensure quality.
Processing times do not include weekends or holidays.
U.S. Shipping
We offer Free Standard Shipping on all U.S. orders.
Estimated delivery:
5–8 business days after processing.
Delivery timelines may vary slightly depending on carrier conditions or location.
Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your delivery.
Lost or Delayed Shipments
If your order appears delayed or lost in transit, please contact us at rtm@rockinthemerch.com with your order number. We’ll investigate and work to resolve the issue promptly.
Returns & Exchanges
Please refer to our Returns Policy for full details. If your item arrives damaged or incorrect, contact us within 7 days of delivery and we’ll make it right.