Shipping & Returns

🚚 Shipping Policy — Rockin The Merch

FREE SHIPPING. ALWAYS.
No games. No stress. Just clean delivery options so you can choose what works best for you.

🇺🇸 Domestic Shipping (United States)

All U.S. orders qualify for free shipping, with delivery speed options available at checkout.

Shipping options may include:

  • Standard Shipping (5–8 business days) — FREE

  • Priority Shipping (3–4 business days) — FREE on qualifying orders

  • Express Shipping (1–2 business days) — Available at checkout for customers who need it fast

Shipping options and availability are dynamically calculated at checkout based on your order contents and destination, ensuring the most accurate delivery timelines.

⏱ Order Processing Time

  • Orders are processed within 2–5 business days after purchase.

  • Shipping timelines begin once your order has been processed and fulfilled.

  • During high-volume periods or launches, processing times may vary slightly — thanks for your patience!

📦 Tracking Your Order

Once your order ships, you’ll receive a tracking link so you can follow your package all the way to your door.

🌍 International Shipping

We’re currently focused on delivering the best possible experience within the U.S.
International shipping is coming — stay tuned.

🔁 Returns & Exchanges

We want you to love your gear.

Eligible Returns

  • Returns accepted within 30 days of delivery

  • Items must be new, unworn, and in original condition with tags attached

Non-Returnable Items

  • Custom items

  • Sale or clearance items

Exchanges
Need a different size or color?
Email us at rtm@rockinthemerch.com and we’ll help you out.

Refunds

  • Issued to the original payment method

  • Please allow 5–10 business days after we receive your return for processing

⚡ Damaged or Defective Items

If your item arrives damaged or defective, contact us at rtm@rockinthemerch.com within 7 days of delivery with photos, and we’ll take care of it ASAP.

🤘 Support

Questions? We’ve got you.
Reach out anytime at rtm@rockinthemerch.com — our RockStars are here to help.

RockStars Don’t Stop — WE ECHO.