Refund policy

Return and Refund Policy

Unworn, unwashed products in original condition with tags may be returned within 30 days of carrier-confirmed delivery.

RTM pays return, replacement, and reshipping costs for damaged, defective, incorrect, or otherwise misfulfilled products.

Preference, style, and sizing returns are processed as a return followed by a new order—not a direct exchange. The customer pays applicable return shipping.

Sale and custom products are final except for defects, damage, incorrect products, or fulfillment errors.

Approved refunds are returned to the original payment method within 5–7 business days after RTM processes and approves the return.

To begin a return, email rtm@rockinthemerch.com with your order number and reason for return.