Privacy policy

Rockin' The Merch Privacy Policy

Effective Date: January 2025

At Rockin' The Merch, your privacy is a priority. Here’s how we handle your data with care and transparency.

What Information We Collect

  • Personal Details: Name, email address, shipping and billing addresses, phone number.
  • Payment Info: Securely processed by third-party providers (e.g., Shop Pay, PayPal, or Stripe).
  • Order Details: Items purchased, order history, and tracking details.
  • Cookies: Used to improve your shopping experience (e.g., saving your cart, analytics).

How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you (e.g., order updates, promotions, or responses to inquiries).
  • To improve our website and customer experience.
  • To comply with legal obligations.

Third-Party Sharing

We may share your data with trusted partners:

  • Payment processors (e.g., PayPal, Shop Pay).
  • Shipping providers (e.g., USPS, UPS).
  • Marketing and analytics tools (e.g., Klaviyo, Google Analytics).

We’ll never sell or misuse your data—ever.

SMS Marketing Consent and Usage

By subscribing to SMS, you agree to receive order updates, promotions, and marketing messages via SMS. Message and data rates may apply. This includes sending order-related texts (e.g., shipping notifications, order confirmation) as well as marketing offers and promotions.

Your phone number will be used for the purpose of sending these updates only. You can opt-out at any time by replying STOP to any message or by unsubscribing through our website.

We may also share your phone number with trusted third-party SMS providers, like Klaviyo, to manage the delivery of SMS messages.

Your Rights

  • Access and Correction: Contact us at rtm@rockinthemerch.com to update or review your data.
  • Opt-Out: Unsubscribe from marketing emails at any time.
  • SMS Opt-Out: Text STOP to opt out of marketing messages.

Data Security

Your info is encrypted during checkout and stored securely. We take every measure to protect your personal data.

Changes to This Policy

We may update this policy as needed. Check back here or contact us for details.

Contact Us

For questions, email us at rtm@rockinthemerch.com.